Shipping & Delivery Policy

1. Global Dispatch Overview

Himalaze™ ships fresh, small-batch organic superfoods worldwide. Every order is packaged in light-blocking, airtight barrier pouches to ensure freshness throughout international transit.

2. Free Shipping Thresholds

We offer Free Express Worldwide Shipping on all orders exceeding our threshold ($60.00 USD or local currency equivalent). For orders below the threshold, standard calculated shipping rates apply based on destination region.

3. Delivery Timelines & Transit Estimates

4. Order Processing Time

All orders are prepared, verified for quality, and dispatched from our Kathmandu packaging facility within 24 to 48 hours (Monday through Saturday). You will receive an automated dispatch notification with real-time tracking upon shipment.

5. Order Tracking & Real-Time Updates

Once your package is handed over to the international courier, a tracking link will be delivered directly to your provided email and WhatsApp / SMS number. You can track your shipment step-by-step from dispatch to doorstep delivery.

6. Customs, Duties & Import Taxes

For major destinations (USA, Australia, UK, UAE), our standard retail pouch shipments typically fall well below statutory de minimis import duty thresholds. In the rare event that local customs authorities assess supplemental inspection fees or duties, these are the responsibility of the recipient.

7. Shipping Questions & Assistance